Refund policy
DripCheck Sneaker Boutique
Last Updated: March 2026
At DripCheck Sneaker Boutique, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund guidelines below.
Return Eligibility
We accept returns under the following conditions:
-
Returns must be requested within 30 days of delivery.
-
Items must be unused, unworn, and in original condition.
-
Sneakers must be returned in their original box and packaging.
-
All tags, accessories, and proof of purchase must be included.
Items that do not meet these conditions may not be eligible for a refund.
Non-Returnable Items
The following items are not eligible for return:
-
Final sale or clearance items
-
Gift cards
-
Items damaged due to misuse or wear
-
Products returned without original packaging
How to Request a Return
To initiate a return:
-
Include your order number and reason for return.
-
Our support team will provide return instructions within 1β2 business days.
Please do not send items back without receiving return authorization.
Return Shipping Costs
πΊπΈ United States
-
Customers are responsible for return shipping costs unless the item was defective or incorrect.
π¬π§ United Kingdom
-
Customers are responsible for return shipping costs unless the item was defective or incorrect.
Original shipping fees (if applicable) are non-refundable.
Refund Process
Once we receive your return:
-
Items will be inspected within 2β3 business days.
-
If approved, refunds will be issued to your original payment method.
-
Refunds may take 5β10 business days to appear depending on your bank or card provider.
You will receive an email confirmation once your refund has been processed.
Exchanges
We currently offer exchanges for:
-
Incorrect size
-
Defective or damaged items
If you need a different size, please contact us to confirm availability before returning your item.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product:
-
Contact us within 48 hours of delivery.
-
Provide photos of the issue.
-
We will arrange a replacement or full refund at no additional cost.
Late or Missing Refunds
If you have not received your refund:
-
Check your bank account again.
-
Contact your credit card company (processing times vary).
-
If the issue persists, contact us at support@dripchecksneaker.com.
Order Cancellations
Orders may be canceled within 12 hours of purchase.
Once an order has been processed or shipped, it cannot be canceled.
Contact Information
DripCheck Sneaker Boutique
π 2847 Huntingdon Ave Unit B, Baltimore, MD 21211, United States
π +1 443-214-3041
π§ support@dripchecksneaker.com
Business Hours: MondayβFriday