Refund policy

At DripCheck Sneaker Boutique, customer satisfaction is important to us. We offer a 30-day return policy from the date you receive your order. Please review the following terms to understand our return, refund, and exchange procedures.

1. Return Eligibility

To qualify for a return, items must be unused, in their original condition, and returned with all original packaging. This includes shoe boxes, accessories, and any other items included with your purchase.

2. How to Request a Return

To initiate a return, email us at support@dripchecksneaker.com with the following information:

  • Your order number

  • The item you wish to return

  • The reason for the return

Please contact us and obtain return instructions before sending any item back. Returns sent without prior instructions may experience processing delays.

3. Return Shipping

Return shipping arrangements and responsibility for return shipping costs will be confirmed when your return request is reviewed.

If you receive a damaged, defective, or incorrect item, please contact our support team so we can assess the issue and advise you on the next steps.

4. Refund Processing

Once we receive your returned item, it will be inspected to determine whether it meets our return eligibility requirements.

If your refund is approved, it will be processed within 2 business days. Refunds are generally issued to the original payment method.

Please note that the time it takes for the refunded amount to appear in your account may vary depending on your bank or payment provider.

5. Exchanges

If you would like to exchange an item, please contact us at support@dripchecksneaker.com to discuss product availability and the available exchange options.

All exchanges are subject to availability and applicable return eligibility requirements.

6. Non-Returnable Items

Items may not qualify for a return if they:

  • Have been used or are not in their original condition.

  • Have been damaged due to customer misuse.

  • Are returned without the required original packaging, including shoe boxes and included accessories.

These exclusions are subject to applicable law. Nothing in this policy limits or excludes any statutory consumer rights that apply to your purchase.

7. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible.

We will do our best to accommodate your request before the order is processed. However, cancellation may not be possible once an order has been processed or shipped.

8. Contact Information

If you have questions about returns, refunds, exchanges, or cancellations, please contact our customer support team.

DripCheck Sneaker Boutique

Address: 2847 Huntingdon Ave Unit B, Baltimore, MD 21211, United States

Phone: +1 443-214-3041

Email: support@dripchecksneaker.com

Website: https://dripchecksneaker.com